Meet Jacqueline
The heart and hands behind Richmond House Edit
Jacqueline Croxford
For Jacqueline, organising is about far more than tidy shelves. It is about understanding how homes shape how we feel—and creating spaces that support calm, clarity and joy in everyday life.
Her journey to professional organising began after a rewarding five-year career in the NHS, where she honed the skills of active listening, empathy and genuine care that now define her work. When Jacqueline discovered the world of professional organising, she knew she had found her true calling.
She trained under Dilly Carter—star of BBC’s beloved "Sort Your Life Out"—learning industry-leading methods and refining her natural talent for creating functional, beautiful spaces. Today, as a proud member of APDO (the Association of Professional Declutterers and Organisers), Jacqueline brings both professional excellence and personal warmth to every project.
Living in Richmond with her husband, and as a devoted mother and grandmother, Jacqueline understands the real-world challenges of maintaining an organised home through every stage of life. This lived experience, combined with her professional training, means she approaches every client’s space with genuine understanding—never judgement.
The Journey
From NHS care to creating calm—a path shaped by empathy, training and a passion for transforming homes.
5 Years in the NHS
Jacqueline's career began in the NHS, where she developed a deep understanding of care, empathy and supporting people through challenging transitions. This foundation shapes everything she does today.
Training with Dilly Carter
Trained by Dilly Carter of BBC's acclaimed "Sort Your Life Out," Jacqueline mastered industry-leading organising methods, combining professional techniques with a personal touch.
APDO Membership
As a member of the Association of Professional Declutterers and Organisers (APDO), Jacqueline upholds the highest standards of professionalism, ethics and client care.
Richmond House Edit
Founded in Richmond, the business combines professional training with lived experience—as a mother, grandmother and homeowner who understands the real-life challenges of keeping a home organised.
"I believe every home has the potential to feel like a sanctuary. My role is to help you uncover it—gently, respectfully, and with lasting results."
Jacqueline Croxford
Founder, Richmond House Edit